Contact us by email at [email protected] within 60 days from when the order was placed. All returns must be returned in their original, unworn condition. Once the returned order has been delivered, our customer service center will process the refund for you.

If you prefer to return the item(s) using the mail carrier of your choice instead, please ship the item(s) you are returning to us at the following address (the shipping charges must be paid by customer in this case. We also recommend using the shipping method with tracking to ensure safe and timely delivery of your return):

FANCIMI
Returns
261 Madison Ave. FL9
New York, NY 10016

Please ensure that the return is executed with care to avoid any damage to the returned items.

Once the returned item(s) are received and inspected by FANCIMi.Shop, the refund for eligible returns (unused and undamaged items in original packaging) will be processed within two weeks. Please note the refunds will be released to the original method of payment.

If you have any questions in regards to your returns or exchanges, please contact us at [email protected].

Return Conditions

Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

Refunds

We will issue your refund to your payment account within 7 business days after your return items arrive.